What to do if Kindle won’t charge, turn on, or work?

The Amazon Kindle e-reader is one of the most popular electronic reading devices of recent times. Its practicality and portability have made it one of the favorites among reading enthusiasts, however, like any gadget, it is not exempt from drawbacks or malfunctions during use.


Reading on a computer screen can be exhausting and not so practical when you want to continue with that interesting chapter on the way to work. If you are an avid reader and would like to have thousands of books available in your pocket, the Amazon Kindle is an alternative that might interest you.


Amazon Kindle is an electronic book reader, better known as E-Books. Its compact size, light weight and access to millions of titles from around the world have made it one of the essential gadgets if you enjoy this type of entertainment.

To know how the Kindle works, you have to take a look at its features, and that is because Amazon’s reading device has focused on providing models with compact dimensions, light weight and clear screens, to generate a faithful reproduction that facilitates reading.

At the same time, it should be noted that the company has not been left behind with the updates and, today, versions such as Kindle 4 or Kindle 5 can be purchased, which present a large number of improvements compared to the first versions of the device..

In addition to this, and taking into account that you only work with digital copies of text, it is important to learn how to handle it properly to get the most out of it. In this sense, you should know that one of the advantages of Amazon Kindles is that they allow you to customize reading in aspects such as background color, font size and type, brightness level and lighting, among many other options.

On the other hand, working with a full OS for its operation, Amazon Kindles are not free from performance problems, so it is convenient to know how to restart the Kindle, format it or reset it. This way you will avoid wasting money on something that could be fixed simply by turning it off and on, to mention something.

Common Amazon Kindle E-Reader Problems

In the following space you will be able to notice several of the problems that could arise during the use of the Kindle so that you know what to do in case you find yourself facing any of them:

  1.   Kindle won’t turn on

Before calling Kindle technical support because your device won’t turn on, the first thing you should check is that you have enough power in your battery .

Although it may not seem like it, this oversight is more common than you can imagine and there are not a few people who take a Kindle to be repaired simply for not waiting long enough for its battery to charge and turn on.

Accordingly, if your tablet has suddenly shut down and won’t turn on, plug it into power with its original charger for at least 1 hour before considering other reasons why it won’t start. Also, keep an eye on the Kindle’s indicator light, which should turn amber to show that it’s charging.

If no light signal appears on the device, you should probably focus your attention on the USB cable or the Kindle’s charging port itself, since they are relatively sensitive elements. In case you check its performance, it is most likely that the device’s battery has been damaged and needs to be replaced.

  1.   kindle not charging

The causes of a Kindle electronic reading tablet not charging when connected to the power source are very varied, so you should do an extensive review before considering drastic actions such as formatting or changing the Kindle battery.

In this sense, if when charging the Kindle it does not react in any way, you may have to check the charging port. When illuminated, you will be able to see several golden pins, which establish contact between the gadget and the USB connector. Many times they can be affected by dirt, which prevents a stable connection and you can clean them with the help of a swab dipped in alcohol.

Also, and as mentioned, the problem can also be in the battery status , since on the Kindle screen the battery icon should be updated to its charging mode, indicating that the device is receiving external power. When this does not happen, the unit usually needs to be replaced, to avoid overstressing the device and charger.

  1.   kindle not working

When your tablet doesn’t work properly, crashes, or exhibits any other noticeable poor performance, many users recommend resetting the Kindle to its factory settings. With this action you will return to the original configuration and, probably, the inconveniences of malfunction will disappear.

If you want to go back to factory settings, go to Start and click on it. This will display a pop-up menu where you should select Menu and then Settings. In this section you will see the option to Reset device, which you will select to accept the conditions, then wait for the process to finish and, in the end, the tablet will restart as if it were new.

  1.   kindle locked

Unlocking a Kindle without knowing the password can hang the device, so you will have to restart it to continue entering the passwords you remember. In these cases, you will simply have to press the On/Off button until the dialog box appears where you must select the Restart option. 

If it doesn’t appear, keep it on for up to 40 seconds . This will generate a forced restart, to close any application or program that is active on the device. Many times this will prevent you from having to format the Kindle.

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